Estimated Arrival: Between May 28 and May 30. *ETA to the USA Only
Shipping & Returns: Free shipping. All The Time
PLUG & PLAY
The SitnStand is a portable, smart, and safe rising lift chair that was made to help the elderlies maintain their independence as long as possible. This lift chair came in a bag that is easy to use, hassle-free, and unique for seniors looking for independence in their daily activities. It is also the perfect gift for seniors.* No Installation * No Assembly * No Sweat
- FKEEP THE SOFA YOU LOVE: Easily Adjustable Seat Riser Suitable for any style of chair
- PPORTABLE: Perfect for Senior Independent living. It Comes in a carrying bag.
- LLIGHTWEIGHT: Weights only 6.6 lbs.
*Smart Rising Seat.
- ORDER CONFIRMATION: As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that your product is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. However, custom products may take up to 30 days to be shipped. Please contact us at email@example.com for more information regarding custom products.
- ORDER SHIPMENT: If your order is stock and we process the charges to your credit card, it will be shipped within five business days from the date of your order. We will send you your tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org.
- DAMAGES: Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to email@example.com and we will process an insurance claim on your behalf.
- CANCELLATIONS & REFUNDS: We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order. You can always contact us for any return question at email@example.com.
RMA (Returns Merchandise Authorization), Fee Schedule, & Procedure:
Return authorization must be obtained in advance from Fatima Mobility. No return of any kind will be accepted after fourteen (14) calendar days from the invoice date and shipped back within 30 days shipped freight prepaid. Goods accepted for credit upon return will be subject to a 25% handling/restocking charge and all transportation charges must be prepaid.
For orders being returned for exchange in color, size, etc. the restocking fee will be reduced to 10%. Any returns thereafter will be on a case by case basis depending on product, situation, and subject to a fee ranging from 25-50% restocking fee, plus a minimum of $20 processing.
Custom-made goods are not subject to return under any circumstances. In no case are goods to be returned without first obtaining an RMA (Returned Merchandise Authorization) number. Return authorization number must be marked on the outside of the box and shipped back to suppliers. All freight charges including the 1st way from suppliers to the customers will not be credited or refunded.
Fatima Mobility will credit any freight and/or handling fee on the original order paid by the customer on returns that are due to a Fatima Mobility or suppliers error, and if all items on the invoice are being returned.
You can always contact us for any return question at firstname.lastname@example.org.